To DRM or not to DRM… is this really the right question? The problem with drm in the music space is a terrible music experience and lack of interoperability. DRM itself that is the problem, but the lack of transferability between the DRMs of the various players like iPod/iTunes, Zune, Napster, Rhapsody, and SanDisk, among others.
The bottom line is that people want music and they want it in a format that’s convenient for their lifestyle. If the typical music consumer wants the same download they’ve paid for on their iPod for one reason, or on Zune, their mobile, their mini disc player or their MP3 player for yet other reasons, why should they be punished?
Consumers aren’t meek like they were in the days of yesteryear… ask any Advertising exec and they’ll tell you. Once upon a time a consumer did as he or she was told. Those were the days when companies and corporations were infallible and unassailable. Those days are gone and they have been for quite some time. The more manufacturers and producers of goods attempt to force consumers to toe the line, the more modern consumers will rebel. And these days, consumer rebellion is openly hostile. The column inches dedicated to stories involving music downloads and file sharing show that the music industry is on the front line of this rebellion.
While I don’t have a magic wand to magically fix the sorry situation labels are now faced with… I hope I can lay claim to that most British of virtues: Common sense.
An informed and open discussion with music consumers is long, long overdue. No clever marketing surveys are needed, no expensive media campaigns to win hearts and minds and no heavy handed threats and legal actions required. It’s time for the music industry to, well, face the music and dance. It would naturally be impossible to ask every man, woman and child who buys music what they think. An effort could be made to initiate dialogue with enough music lovers around the globe to find out what, exactly, they want. What music formats do they want, how do they prefer to listen to the music they purchase, do they think the current pricing structures are equitable and fair?
This can be accomplished relatively simply with an open, moderated online forum. Labels (major and independents), music publishers, industry organizations, collection agencies, retailers, manufacturers and distributors could post their case. Consumers would post theirs. Polls, online forms and similar vehicles would be the conduit to ascertaining the answers to questions which need to be asked. Specific forum categories would be easy to create to address main areas of discussion.
While it seems a straight forward way to proceed, it does require two essential ingredients: compromise from both sides and understanding. The music industry will certainly hear some uncomfortable home truths. Not all consumer demands can be met. If both parties could accept those starting terms, then let the dialogue begin.
At the end of the day, this label is in the business of getting its music to the people who want to buy it in the format they desire; without difficult hurdles to jump over or fiery circus hoops to jump through.
Written by Aardvark Records
For more education on careers in the music industry, check out: http://www.music-career-guide.com
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